Order № 942331716
Your order has been completed successfully. We will contact you as soon as possible.
Effective Date: 27/01/2025
Welcome to hedgey. This User Agreement (the "Agreement") governs your use of our online store and services. By accessing or using our website, you agree to be bound by all of the terms and conditions outlined herein. We encourage you to read this Agreement carefully and to periodically review it for any updates. This Agreement also contains important information regarding our policies on delivery, payment, returns, privacy, and the use of cookies in accordance with data protection regulations, including the General Data Protection Regulation (GDPR) as applicable.
In this Agreement, the following terms shall have the meanings set forth below:
"User" or "Customer" - refers to any person or entity accessing and using our website to purchase goods or services.
"Products" - refers to any merchandise, goods, or services offered for sale through hedgey.
"Agreement" - this User Agreement, including any references to policies, procedures, or guidelines displayed on our website.
"We", "Us" or "Our" - refer to the owner and operator of the website, with contact details as follows: Phone: +44 16-519-479-28, Email: [email protected], Address: 26 Oakfield Terrace Road Plymouth United Kingdom.
By using this website and placing orders, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any term or condition, please refrain from using our services.
We reserve the right to amend or update this Agreement at any time without prior notice. Any modifications will become effective immediately upon posting on our website. It is your responsibility to regularly review this Agreement so that you are aware of any changes. Your continued use of the website after the modifications are posted signifies your acceptance of the revised terms.
In order to purchase our products and access certain features, you may be required to register for an account. You agree to provide accurate, up-to-date, and complete information during registration and to maintain and update such information as necessary. Unauthorized use of an account is strictly prohibited. You are responsible for maintaining the confidentiality of your login credentials, and any activity that occurs under your account shall be your responsibility.
We offer delivery services via leading postal and courier providers popular in our region, including Royal Mail, Parcelforce, and DPD. Delivery costs are calculated based on the weight, dimensions, and destination of the order. For standard deliveries, a minimum charge of £4.99 will apply. In cases where promotional offers or free shipping thresholds are available, such conditions shall be clearly stated on the website at the time of the purchase.
Once your order is processed, you will receive a confirmation email containing tracking details and estimated delivery times. Please note that delivery times are estimates only and may be affected by unforeseen events or delays beyond our control.
We accept various forms of payment, including major credit and debit cards (Visa, MasterCard, American Express), and other secure online payment methods as made available by the website at the time of purchase. All payment transactions are processed securely, employing industry-standard encryption technology to safeguard your financial data.
By providing your payment information, you agree that we may share these details with trusted third-party payment processors solely for the purpose of completing your transactions. We maintain a strict policy to ensure that any data transferred is handled in compliance with applicable data protection laws.
We strive to provide our customers with the highest quality products. However, if you are unsatisfied with your purchase, please read the following guidelines regarding returns, refunds, and cancellations:
In accordance with the law applicable to online purchases, you have the right to return any goods purchased from our website within 14 days from the date of receipt, provided the product is in its original condition, unused, and with all original packaging and tags intact. To initiate a return, please contact our customer service team with your order details. All return requests are subject to review and must comply with our detailed returns guidelines.
Upon receiving a returned product that meets the conditions specified, we will process your refund within 14 working days. Refunds will be credited using the original payment method unless an alternative method is agreed upon. Please note that shipping charges may be non-refundable if the return is not due to a defect or error on our part.
If you wish to cancel an order prior to shipping, please contact us as soon as possible. Once the item has been dispatched, the cancellation policy will be subject to our returns conditions as described above. In cases where an order cannot be cancelled due to processing or shipping status, you may be required to complete the standard returns process.
Your privacy is paramount to us. We are committed to protecting the personal information you share with us, and our practices comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). This section explains our practices regarding the collection, use, storage, and protection of your personal data.
We collect personal data that you voluntarily provide to us when creating an account, placing an order, or contacting us. This may include, but is not limited to, your name, email address, phone number (+44 16-519-479-28), shipping address (26 Oakfield Terrace Road Plymouth United Kingdom), and payment details. We also collect information automatically through cookies and similar technologies (as described in Section 8) to improve your experience on our site.
Your personal data is used for purposes including processing and fulfilling your orders, communicating with you about your transactions, and sending you information related to promotional offers and updates if you have opted in. Additionally, we analyze data to improve our services and to comply with legal obligations. We do not sell or share your personal data with third parties, except where necessary to process orders (e.g., payment processors or shipping companies) or as required by law.
We implement robust security measures to protect your personal data, including secure storage and encryption protocols. Your data is stored only for as long as is necessary to fulfill the purposes for which it was collected or to comply with our legal obligations. If you wish to request the deletion of your personal data, please contact our customer service and we will process your request in accordance with the applicable data protection regulations.
Under GDPR and similar data protection laws, you have rights regarding your personal data. These include the right to access, rectify, erase, restrict, or object to our processing of your data, as well as the right to data portability. To exercise any of these rights, please contact us using the provided contact details. We will address your request within a reasonable timeframe, in accordance with the law.
We employ a range of security measures, including technical and organizational safeguards, to protect personal data against unauthorized access, alteration, disclosure, or destruction. While we take every caution to secure your data, no method is completely infallible; by using our website, you agree to assume the inherent risks associated with online data transmissions.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and offer personalized content and advertisements in line with the guidelines set forth by Google Ads and other industry standards. Cookies are small data files stored on your device and help us to understand user behavior on our website.
You have the option to control or disable cookies through your web browser settings. However, please note that doing so may impact the functionality and overall experience of our website. For additional information on our cookie practices, please refer to the dedicated Cookie Policy available on our website. In our cookie settings, any provided policy link uses href="cookies.php" as a placeholder for the actual policy location.
To the fullest extent permitted by applicable law, hedgey and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues whether incurred directly or indirectly, arising from your use of the website or any services provided therein. Our liability for any claim arising from your use of our site shall in no case exceed the total amount paid by you for the relevant products or services.
All content, trademarks, logos, and intellectual property displayed on the website are owned by or licensed to hedgey. Nothing in this Agreement shall be construed as granting any license, right, or interest in any intellectual property contained on the website, except as expressly provided herein. Unauthorized use or reproduction of any content is strictly prohibited.
This Agreement shall be governed by and construed in accordance with the laws applicable in our jurisdiction. Any disputes arising from this Agreement or from the use of our website shall be subject to the exclusive jurisdiction of the competent courts. You agree to submit to the jurisdiction of these courts in any legal proceeding arising out of or relating to the use of hedgey.
If any provision of this Agreement is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision will be replaced by a valid one that most closely matches the intent of the original provision.
This Agreement, together with any additional terms and conditions that may apply to specific services, constitutes the entire agreement between you and hedgey with respect to your use of the website. Any notices or communications required or permitted under this Agreement shall be in writing and delivered via email or postal mail as provided. The failure of either party to enforce any right or provision of this Agreement shall not be construed as a waiver of any subsequent breach of the same or any other provision.
If you have any questions or concerns regarding this Agreement, our Privacy Policy, or any aspect of our services, please do not hesitate to contact us through the following details:
Phone: +44 16-519-479-28
Email: [email protected]
Postal Address: 26 Oakfield Terrace Road Plymouth United Kingdom
By using this website, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions of this User Agreement. Thank you for choosing hedgey.
This Agreement is intended to fully inform you of our policies regarding your legal rights and obligations, and it is provided in a comprehensive format to ensure clarity and transparency. We regularly review our procedures and this Agreement to comply with new regulations and to continually enhance your consumer rights and online experience. Please visit our website periodically for updates to this Agreement and other policies.
If any provision of this Agreement conflicts with any statutory law mandated by the authorities, the statutory provision shall prevail, and the conflicting provision shall be adjusted or removed accordingly.
Your use of our website signifies your acceptance of these terms, and you agree that any changes we make will be communicated through updated versions of this Agreement on our website. We value your trust and will continue to work hard to safeguard your personal data and provide a reliable and secure service.
Order № 942331716
Your order has been completed successfully. We will contact you as soon as possible.